Boss Insights
Welcome! Thanks for taking the time to contact us.
When reporting issues it is important to describe the problem in a way that can be reproduced by our team, for example: “When i tried to do XXXX I received YYYY but I would have expected ZZZZ” , also its helpful to include details like which specific account or user the problem relates to.
For more guidance see: https://docs.bossinsights.com/support/how-to-manage-and-track-your-support-requests